Frequently Asked Questions
|How do I go about getting my website started?|
It's easy as 1, 2, 3...
1. Select a Design...
2. Select a Website Package...
3. Select a Maintenance Package: we can maintain the content of your website for you, just send us your information and images!
|Design & Customization|
What if I don't have a logo?
• We can design one for you!
Are there templates available?
• Yes, you can begin by selecting a template, or showing us other websites you like, and we can get something custom made for you.
Can I have custom features?
• Yes! The website already has many useful features, but we also do develop custom features for clients based on your specific needs.
How many images can I have?
• We will work with you to offer you a solution that meets your specific requirements.
Can I upgrade my site?
• Yes, you can start with a basic package, fewer products or pages, and you can upgrade as the need arises.
|Fees & Payments|
Are there any hidden fees or costs?
• There are no hidden fees or costs. There is a small up front design and set-up fee. Then you pay monthly hosting and maintenance fees, based on the website and administrative features you need.
What payment methods do you accept?
• We accept paypal, email interact money transfer, and all major credit cards.
|Terms & Conditions|
Do I have to subscribe for a certain time period?
• Absolutely not! There is no contract or commitment. We will do our best to provide you with services you need, but if I fail to meet your expectations and you wish to use another service, I completely understand.
Do I own the site and design?
• You pay for, and own your website design. I am happy to provide you with the photoshop file version of your website design for your other marketing needs. You also own the website content, all the information and images which you have provided to me for your website. However, the website itself, including the HTML code, ASP and mySQL database is essentially loaned to you, so you get many beneficial tools and services you need for your website, hosting, as well as maintenance, without the hefty up front fee usually associated with a custom website. All you pay is a monthly hosting services and maintenance fee so your website platform is visible by search engines, and kept current.
Is there a cancellation fee?
• There is no cancellation fee. Payments for monthly hosting and maintenance are paid quarterly, at the beginning of every quarter. I will refund any unused portion, if applicable.
∙ How can I promote my website for free?
∙ How do I get my website listed in search engines?
∙ Can you recommend free sites that submit to search engines?
∙ How is my site ranked?
∙ Total Word Count
∙ Total Keyword Frequency
What are the benefits?
• You get all the features you need to get your store or business online quickly, without the hefty up front development costs associated with a website.
I also provide email support and maintenance of the system to keep it current.
Will you help me with the administration area?
• Yes! I created help files to help you get familiar with the administration area. If you need further assistance, I am only an email away. I also offer maintenance services to help you maintain the content of your website and keep your page content clean and optimized for Search Engines.
Do I need to know any internet programming?
• Using the administration area is as easy as filling out a form. No HTML or programming language knowledge is necessary to maintain your website. However, if you are looking for additional interactivity or customization, as well as search engine friendly content, I recommend purchasing a maintenance package to let me maintain your website.
How do I get started?
• Email me your website requirements, company logo, color preferences, content, images, etc, and I will get your website started for you. Once your website is set-up, you will have access to the administration area to keep your content current.
Are there banner ads or pop up advertisements?
• Never! When you pay for monthly hosting services, there should never be external advertisement banners of any kind. This is usually the case on free websites only.
Pay securely with any major credit card through PayPal!